manroland Survey Finds High Success Rate with Remote Service

WESTMONT, IL—May 25, 2011—In a recent survey conducted by manroland Inc in North America of customers with access to manroland’s TelePresence remote service system for sheetfed presses, users get their equipment back into production 93 percent of the time solely with remote service. Remote repairs are done typically within hours and sometimes within minutes of initiating a remote service request through TelePresence.