manroland Survey Finds High Success Rate with Remote Service

Today, manroland provides free access to the TelePresence service for as long as the press is under warranty. After the warranty period, the owner can renew for a nominal annual fee, which covers all of the appropriately equipped presses in a plant. Some TelePresence users have as many as 7 presses covered under a single service agreement. Even presses in adjacent buildings can be covered by one TelePresence agreement. Customers are free to use TelePresence as often as needed without any additional charges beyond the fee.