manroland Survey Finds High Success Rate with Remote Service

To further improve uptime benefits of the service portal, the TelePresence concept has been expanded to include a Maintenance Manager for coordinating press maintenance schedules and to electronically deliver maintenance documentation. In 2011 this capability has been expanded beyond the manufacturer's original equipment to include scheduling and documentation for the printer's custom equipment. The Maintenance Manager can be extended to all of the manroland sheetfed presses in a plant as long as there is a TelePresence agreement in effect.