manroland Survey Finds High Success Rate with Remote Service

The COT Media Group in Christ Church, Barbados, has been using the TelePresence service since the company purchased its manroland 500 five-color printer/coater in 2006. Nigel Worme, Managing Director of COT, said, “Being a one press operation situated on a little island in the middle of the Caribbean means you need to keep your press in good shape to avoid unplanned service calls. You also need to know that when something unexpected does happen you have access to a resource that can react quickly.”