manroland Survey Finds High Success Rate with Remote Service

“We probably use TelePresence two or three times a month. That and an aggressive ProServ scheduled maintenance program have kept us up and running. I have worked in this business for 35 years and the uptime of this press has been considerably higher than any equipment we’ve ever run previously. We have replaced two presses with this one. Not only did it pick up all of that production, but it has taken on 60-70 percent more work on top of that. We have a lot riding on this press and TelePresence is our insurance policy.”