Marchand--Now's Your Chance to Integrate Operations

Adoption curves are always flatter than expected, especially when the technology requires a paradigm shift in the customer's process. Looking backward over a few years more than we had originally expected, the installed user base seems to have been achieved more quickly and to be wider than anyone had originally imagined. Which is the more accurate perception? It depends on where you are in the process and on whether you had the obstinacy and staying power to still be in the game when it became highly profitable.