McIlroy--New Year, New Media Trends

Of course it's worth noting that no printing company has made much of a dent in this area. Over one-third of Dell Computer's business now comes in via the Internet—I wonder what percentage of R.R. Donnelley's comes in this way. I hear you saying that the reason for this is that print is not a commodity product. And I can only answer, "That's correct"—and wonder who's going to do something about it.