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David Spiel, co-owner and mechanical binding czar at Spiel Associates, appreciates the value of a hearty machine that is manufactured for sustainability—it's built to last.
"Some manufacturers make their money on service," Spiel contends. "We don't like to do that, so we do it right the first time. About 85 percent of the time, after we've installed one of our Coilmasters or one of our punchers, our customers don't see us again until they buy their next machine. This saves clients the price of costly service contracts on machines that, in essence, are meant to break down."
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