MERCURY PRINT PRODUCTIONS -- A Digital Thrust

Steps also must be taken internally to ensure that all operations run smoothly, Young continues. "Our approach to communication and staff management embodies the belief that knowledge is power," he says. "We hold three daily meetings in which the objectives of the day are communicated to everyone so we can meet our clients' needs. The use of a state-of-the-art management information system, featuring real-time job status reporting, helps keep everyone on track."