2012 Hall of Fame: Mike Graff - Answering Print's 911 Call

The fire chief of New City, NY's fire department retired recently—he was formerly an emergency medical technician (EMT), as well—but that doesn't mean Graff is letting his guard down. From the moment he took the reins at Sandy Alexander, Graff has needed to rely on quick, but measured, analytical thinking and strategizing to avoid catastrophies of the business variety.