MIS--Automation Preparation

"It was a cultural shift but an easy transition as far as the functionality of the Logic system," says Rich Fletcher, MIS manager. "We had some bumps along the way, but it wasn't because of the Logic system—it was because the employees were used to handwritten cards."

Convincing employees to adopt a new system requires artful management, according to Daniel Hanson, vice president of Branch Smith Printing. The management for this Fort Worth, TX-based sheetfed publication printer has created an environment where people are accustomed to change for the sake of improvement. So when Branch Smith Printing recently added a Printers Software system for estimating, order entry, data collection and inventory, the employees were extremely receptive.