Monochrome Digital Printing--Back in Black

"When you're doing financial printing, you may have three hours to do a job," Koff notes. "Reliability is a key factor because there is no time to redo it. A typical job could come in at seven o'clock at night and still have to make FedEx at 9:45."

While the financial market may be unforgiving, the DocuTechs don't often put Koff in a position where he has to say, "I'm sorry." Good thing, too. In Koff's line of work, it's uncommon for customers to give second chances.