NAPL Announces RAVE Customer Satisfaction Award Winners

Results are benchmarked against industry standards and can provide data by type of account as well as by type of print buyer. An overall evaluation report is issued and scored against a database of responses from more than 20,000 previously surveyed printing customers. The resulting report is then viewed as an instant road map for what needs to be done to increase customer value and subsequently profits. Only companies with the highest scores in the industry earn a RAVE Award.