Need for Benchmarking the GPO Evident from Interquest Forum Keynote

Before proceeding with a potential “who,” it is vital for the GPO staff, management team and operators to acknowledge:

• we’ve got a problem,
• others seem to have resolved similar problems, and
• what can I learn from other practitioner(s)that can be applied in our operation to help improve our situation?

If this basic human buy-in is not confirmed, much time and effort will be wasted when the participants submit their final report saying, “These guys aren’t like us at all and therefore their solutions won’t solve our problems for these many reasons.”