New York Printers — Perceptions Cloud Reality
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Erik Cagle
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Mark Ashworth, president of Flower City, was undaunted. He pulled out the company's disaster recovery plan, which revealed the printer had never closed due to a weather event, then made a report with other relevant information and e-mailed it to the print buyer. Ten minutes later, Ashworth called the buyer to make sure he had received the information.
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Erik Cagle
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