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WHAT IF you could find one basic concept that would have a powerfully positive impact on all aspects of personnel management at your printing establishment? What if it would do more to help you avoid employee lawsuits than any compliance training you could provide to your managers or employees? What if it would do more to boost employee morale and overall performance than any set of policies, evaluation protocols or progressive discipline system? And, what if this concept came as close to “the answer” to successful human resources management as any company is likely to ever get?
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- Nicholas J. Fiorenza
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