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Managerial policies, supervisory training and other compliance protocols should be designed to give managers the tools they need to evaluate whether workplace decisions are legally fair or unfair. Managers must learn that all personnel decisions—whether it’s hiring, assignment of duties, employee evaluation, discipline or discharge—must be made solely based on legitimate job-related necessities and not the legally protected personal characteristics that form the basis of employment law litigation (e.g., based on race, religion, age, disability, etc.). This must become second nature to them.
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- Nicholas J. Fiorenza
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