The Fairness Game —Fiorenza

The best way we have found to ingrain this mindset in managers is to implement standardized practices for all phases in the employee life­cycle: recruitment, hiring, everyday management, employee evaluation, and discipline and discharge.

Under this model, for example, a supervisor’s documentation of workplace incidents and events becomes more than a detached process of recording what happened and when. Documentation becomes the supervisor’s chance to prove that although something bad may have happened to an employee, the decision reached was fair in the context of applicable legal definitions, as well as the compliance protocols associated with same.