Investigating Harassment Complaints —Fiorenza

If the harasser claims that the allegations are false, ask why the complainant might lie.

Are there any persons who have relevant information?

Are there any notes, physical evidence or other documentation regarding the incident(s)?

Do you know of any other relevant information?

Determine credibility. Throughout all interviews, the investigator must determine the credibility of the witnesses, including the complaining witness and the accused. He/she should ask questions that have verifiable answers. For example, ask what time the incident occurred. If the accused was not at work at that time and company records can verify it, the witness is either mistaken or lying. In either case, he/she is not a good and reliable witness. Also try to determine whether the witness has any biases or improper motives in favor of or against the accused.