Investigating Harassment Complaints —Fiorenza
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When did it take place?
Where did it take place?
Who was there?
Who saw it or heard it?
How was the complaining witness affected?
Was this an isolated incident?
Detailed notes of all questions asked and all answers should be kept. The investigator should never rely on his/her memory. The notes should be dated to demonstrate that the investigation was performed promptly. At the conclusion of the interview, the investigator should prepare an initial report of the complaint, based on the interview of the complainant.
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- Nicholas J. Fiorenza
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