Tuning-Up Performance — Fiorenza

The performance evaluation system is part of communicating where an employee fits within an organization, where her contributions have mattered, and where there is room for improvement.

It is a process that recognizes and documents successes in terms that relate to overall company goals—quality improvement, new markets, dedicated work ethic, positive work environment, etc.—and does the same when documenting failures such as lost customers, spoiled work, poor attitude, etc.