No More PU From PO in Future?

In the end, at least this woman was amenable. One man refused to let me add insurance to a package, simply because he had moved on to my next parcel. Once again, listening did not play a role in their customer service.

I assume that poor service is not an across-the-board hallmark of the USPS. But the need to control costs and be run efficiently are the most common complaints levied at America's senior mail delivery provider, especially from the business-to-business sector.