Offering Fulfillment Services--Getting Your Fill

"We are finding that most associations and publishers don't have storage facilities, nor do they have the staff to process orders," advises Jane Quellmalz Carey, president and CEO of Boyd Printing in Albany, NY, which has been providing fulfillment services since 1973. "We also take care of the postal requirements and regulations. They want to streamline their operations by not having to deal with many vendors."