Offering Fulfillment Services--Getting Your Fill

"The challenge is keeping things organized," contends Carey of Boyd Printing. "We do a physical inventory yearly to be sure that stock corresponds with our records."

Boyd offers complete warehousing, distribution and fulfillment through its wholly owned subsidiary, Johnson Press. It also manages subscription lists and inventory for its publication clients. The company relies on custom fulfillment software, as well as Federal Express and UPS manifest systems.