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"Our customers like that their jobs never leave our floor until we ship out the finished product. There is always a danger, when you send finishing work out, that you may have problems with it. We like the fact that our company is responsible for all aspects of producing a job. We're accountable for the work we do and take pride in accurately finishing jobs. Last year, we produced more than 15,000 jobs, and we had errors on less that 100 of those jobs and had to reprint less than 25 of those jobs. That's an error rate of less than 1 percent."
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