ONE SOURCE DIGITAL SOLUITONS -- Rebounding From Robbery
"I've been through disasters before, and I know the best thing you can do is get back to work," Chiricuzio states. "The next morning after it happened, we delivered jobs that day. You can't just sit around and bemoan your fate. You have to do something about the situation."
One Source's clients were understanding and more patient than usual, but no critical deadlines were missed. Indigo and Heidelberg also came to the rescue: Indigo flew in a representative from Israel to assess the damage, then had another UltraStream 2000 press rerouted to the victimized printer, while Heidelberg also managed to bring in equipment designated elsewhere, and procured replacement equipment for gear that required proprietary information tailored to their needs, such as RIPs and workstations.