ONLINE INTERFACES -- Printers Set Sites on Clients

"We anticipate getting to the point where customers are checking page status themselves without us having to alert them to a problem," he adds. "But, we are setting the system up so we can do e-mail notifications."

Brown is also integrating Dalim's Dialogue interactive soft proofing solution as a chargeable service. It knows customers are willing to pay for premium services because many are already using its current fee-based soft proofing solution. And that solution simply enables users to view PDF files online.