ONLINE INTERFACES -- Printers Set Sites on Clients

Rapid Press has been running elements of the ePace print management system from Pace Systems Group. In the time since the printer developed its own online quote forms, the MIS vendor has developed some very similar customer interaction functions in its product.

"For that reason, and for continuity, we are planning to purchase the full ePace system. This will greatly simplify the learning curve for our clients," he says. Online capabilities offered in the system include ordering, order status checking, inventory management, shipment tracing and more.