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• Small commercial and quick printers are increasingly more focused on sales-driven corporate work for their livelihood. This trend will continue into the future; the most frequently mentioned business-changing investment was to hire more salespeople.
• Increasing numbers of small commercial and quick printers will have an Internet presence. Although today only 12% of business comes in via the Internet, two-thirds of survey respondents plan to invest in Internet store-front technology over the next five years.
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