PCI Hosts Annual Client Innovation Summit and Announces Expansion

Postal Center International (PCI), an industry leader in mail, print, and creative marketing solutions, successfully wrapped up March hosting its highly anticipated 2025 PCI Client Innovation Summit, held at The Westin Fort Lauderdale Beach Resort. The premier industry event drew a distinguished audience of top executives, industry pioneers, and decision-makers who explored cutting-edge solutions, emerging trends, and strategic insights shaping the future of mail and business communications.
This year’s summit featured high-impact keynote addresses, thought-provoking panel discussions, networking sessions, and VIP tours of PCI’s national headquarters in Weston, Florida. The event was the stage of PCI’s latest expansion announcement. The company will grow its footprint in both West and Mid-Atlantic areas to support clients in these regions.

Ismael Diaz, PCI's President & CEO, addressing the audience at the recently concluded PCI Client Innovation Summit held at the Westin Fort Lauderdale Beach Resort in Florida.
“The PCI Client Innovation Summit brings together the best minds in the industry to explore new opportunities, solve challenges, and define the future of business communications. As we meet our clients where their goals are, the event was the perfect opportunity to announce our new locations. We will soon become the top mail service provider in the country. You can write that down!” said Ismael Diaz, PCI’s President & CEO.
The summit featured compelling presentations from renowned industry experts, including:
- Ismael Diaz, President & CEO of PCI, unveiled the next steps of PCI’s National Expansion Strategy Plan while reinforcing the company’s vision for the future.
- Juan Nadal, VP of Strategic Accounts & Service Initiatives at USPS, provided an overview of the USPS changes and the latest industry developments.
- Dennis LeStrange, CEO of BlueCrest, shared insights on how mailing technology and automation are revolutionizing efficiency and driving cost savings.
- Tom Roberts, Senior VP of Client Experience, and Brian McGrath, CIO of PCI, showcased PCI’s technology-driven approach to optimizing ROI and enhancing client experience. Tom showed how PCI’s technology platform reduces postage expenses and improves delivery while allowing clients to expand their portfolios.
A standout feature of the summit was an engaging panel discussion hosted by Henry Herrera, VP of Major Accounts at PCI, featuring industry heavyweights:
- Tom DeRosa, VP–Business Executive, Fidelity National Information Services (FIS)
- Todd Haycock, VP–Mailing Services, Broadridge Financial Services
- Bill Boyce, President, United Business Mail
The panel explored how leveraging technology can create new opportunities for success.
Attendees also had the opportunity to tour PCI’s state-of-the-art operations, gaining firsthand insight into PCI’s advanced mail and print capabilities. First held in 2022, the PCI Client Innovation Summit has solidified its reputation as a must-attend event for leaders navigating the evolving landscape of mail and business communications.
Source: Postal Center International (PCI)
The preceding press release was provided by a company unaffiliated with Printing Impressions. The views expressed within may not directly reflect the thoughts or opinions of the staff of Printing Impressions.





