PDF Generators Weigh In --McIlroy

Training Available?

This, again, is primarily an issue about training. While most PDF file receivers (printers and prepress shops) report that they offer training, less than half of PDF generators think they receive any training at all. (I've seen this problem since the dawn of desktop publishing. Crisis-based phone support is not the same thing as outbound training; most printers haven't a clue what really training their customers should mean.) The one-third of users who report they have received training employ mostly "online or self-paced training" (and we know how effective that is!)