PERSONAL bests 805
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www.theborgata.com<%2Fa>)%20in%20Atlantic%20City,%20NJ,%20they%20spend%20money%20in%20the%20hotel,%20the%20casino%20and%20the%20spa.%20In%20return,%20guests%20leave%20with%20memorable%20experiences%20and,%20since%202003,%20a%20targeted%20mailing%20campaign%20has%20helped%20the%20hotel%20capitalize%20on%20these%20memories%20to%20encourage%20repeat%20visits%20and%20drive%20more%20revenue.%20With%20its%202,000%20guest%20rooms,%20125,000%20square%20feet%20of%20gaming%20area,%2011%20restaurants,%20boutiques,%20a%20spa%20and%20event%20space,%20the%20Borgata%20is%20an%20impressive%20property.%20Still,%20the%20elegant%20facility%20competes%20with%20many%20other%20casinos%20and%20hotels%20in%20Atlantic%20City,%20and%20Borgata%20managers%20want%0D%0A%0D%0Ahttps%3A%2F%2Fwww.piworld.com%2Farticle%2Fpersonal-bests-805-16433%2F" target="_blank" class="email" data-post-id="5140" type="icon_link">
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[The Proposed Solution]
A key component of a successful targeted campaign is relevant information to populate personalized mailings, and the Borgata was already capturing this through their loyalty card program. Tracking customers' spending and gambling habits is a common practice in the gaming industry. In return, cardholders receive special offers from the Borgata.
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