Pictorial Offset--Reducing Costs Through Efficient Management

As an example, when a client calls and asks about a specific job on-press, Pictorial's production person looks at the screen and selects the press that is running that job to determine how many impressions are left to run. "What is most important to us is to give our clients the right information, at the time they need it. We won't tolerate keeping our customers waiting by having to get back to them when we can obtain the information so quickly and easily," remarks Samuels.