How to Become a Superstar –DeWese

Hah! Gotcha with that last one, didn't I? "Level-headed serenity" also goes with being good-natured, mild, calm, equable, even-tempered, imperturbable, peaceful and tranquil. All of these superstars possess these common characteristics.

It's never about them. It's about others. In this case, it's about their customers who they hold dear. 
Superstars in sales—whether it's banking services or printing—are always understated individuals. They are modest, unpretentious and many are even self-deprecating. Why, you ask? Because it makes others feel both at ease and trusting.