Postal Regulatory Commission Signs Off on Shorter Retail Hours for Post Offices

The customer preference survey should provide customers with a clear choice between 1) keeping their post office open with reduced hours or 2) closing their post office and providing replacement delivery service.

To the extent possible, the Postal Service should not implement a reduction in retail hours at POStPlan facilities prior to making necessary modifications to buildings and/or operations so that current levels of access for existing post office box customers continues.