Postmaster General Urges Congress to Fix Business Model to Close $20B Gap

We have taken aggressive steps to reduce costs. Since 2006, we have reduced our annual cost base by $16 billion dollars. We have reduced the size of our career workforce by 202,000 employees. We have consolidated more than 350 mail-processing facilities. We are modifying hours of operation at 13,000 Post Offices. We have eliminated 21,000 delivery routes.