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Kevin Burgess, director of manufacturing at Automated Graphics in White Plains, MD, agrees that customer demand for one-stop shopping made his company take a long, hard look at offering more specialty services. "The more you can do in-house, the more dramatically your sales are going to increase."
Among his company's in-house specialties: wire binding, plastic coil, perfect binding and saddlestitching. The offerings complement Automated Graphics' composition, electronic prepress, CD-ROM, Internet, printing and mailing services.
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