PREPRESS OPERATIONS -- Grounding Your Clients in Preflight

Brown also educates clients on the use of preflighting tools—Enfocus PitStop for those using a PDF workflow and Markzware FlightCheck for clients who've yet to graduate beyond the application file workflow.

The top tier of the company's workflow strategy involves collaborating with select clients to install DaLiM SWiNG workflow solutions at their sites, Borhauer reveals. "We've extended our production arm out to customers," he says. "It's all about print predictability."