What Print Buyers Want -- Honesty and Expertise

What are the top three things you expect from a print provider?

No. 1 is “Read my purchase order!” I do not like getting a phone call asking what paper we chose or what the ship address is, when I have detailed that on the PO. I don’t mind questions for clarification, but if you are skipping over the details of my PO, what else are you missing or assuming?