A Printer's Nightmare: Unhappily Ever After

High-Maintenance Customer?

To Olson's chagrin, the manufacturer then claimed it was a maintenance issue. "That's a joke; this machine has been kept immaculate—they've been out so many times on tech calls working on it," Olson exclaims.

Bottom line, he says, is the CTP device is not suited for a four-up format, despite being advertised to that effect. It can handle two-up adequately, but Olson can't preserve the plates because of the gumming issue. Technicians did offer a suggestion to help that situation.