A Printer's Nightmare: Unhappily Ever After

In the interest of fairness, we will not reveal the name of the manufacturer. Perhaps this story can serve as a cautionary tale.

Every month, Steve Olson, owner of North Chicago-based Steve Olson Printing and Design, writes a check for $700 to pay for a glorified paper weight—a near-worthless CTP system acquired two years ago. At press time, Olson still owes $21,000 and he cannot, in good conscience, sell it to another printer.