Intelligent Mail: To Wait or Not to Wait?

Timing Is Everything

"With the Start the Clock feature, the USPS sends out notifications when the mail is actually in the postal stream, so we know when it's going to arrive."

"With the move to IMB, the USPS is supporting a better regimen on the part of the vendors and encouraging compliance with fewer exceptions," Arkema adds. "Some companies may be holding out because they don't want to be an early adopter. They'd rather let someone else go through the learning curve. Plus, I'd hate to be in a last-minute scramble when IMB becomes mandatory."