Printers Report Benefitting from Heidelberg's 'Plan Ahead' Pricing for Equipment Servicing

KENNESAW, GA—Oct. 11, 2010—For more than a year now, Heidelberg customers have enjoyed the convenience of Heidelberg’s “plan-ahead” discount service pricing on presses manufactured in 2000 or earlier, provided they book the service five business days ahead of time.

Since Heidelberg’s plan-ahead pricing structure went into effect, Mercury Press in Oklahoma City, OK, has called on Heidelberg Systemservice personnel to troubleshoot various electrical and mechanical issues with its 1989 Speedmaster SM 74 and 1996 Speedmaster SM 102 presses. According to Bob Bankston, vice president and production manager, the company had been using an independent repair service to save money, but reverted to Heidelberg System service when the discounted rate was introduced.