Printers Stung by Attacks

"I couldn't get our guy to drive home fast enough," says Graff, who phoned and actually spoke with a friend in one of the World Trade Center towers after it was struck. "I also have several friends who work for the New York City fire department."

Graff wasn't allowed to help at ground zero, but he covered for a Manhattan unit that lost 14 of its men. He praised his fellow comrades who entered the towers without regard for their own safety in order to rescue others.