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In his opening keynote, CEO Guy Gecht identified the “Big Five” trends he believes will shape the printing industry and define its future success.
• Consolidation—fewer players providing more services.
• The power of information and the Internet—companies need to have access to the right information at the right time to make the right business decisions; they need to automate; and they need to connect bidirectionally with customers. They can also take advantage of the Internet to expand geographic reach.
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