BINDERY matters

And now that its capabilities include turned-edge binding, calls are coming in from as far away as California--which is a feat in itself, considering most of Coyne's customers are in Ohio, West Virginia, Pennsylvania and Indiana.

"The word is getting out," says Schlaegel. "In fact, the customer from California was referred by one of our competitors who didn't do turned-edge binding. The new equipment is opening a lot of doors for us; we're getting more and more quotes all the time."