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Fronting postage for clients was the subject that prompted the most commentary in the “Ready for Mail Fulfillment at Your Shop?” session. The panelists and audience members agreed that it wasn’t a good idea, but all conceded they already have or might make an exception for a good client.
That discussion prompted a related question about accepting credit cards for postage. Panelist George Stewart, owner of Spectrum Printing in Tucson, AZ, indicated he was seeing more requests to do that and noted the company charges all fees back to the client. Jim Albany, president of Annex Printing and Mailing in Denver, added a cautionary not that the legalities in charging back such fees can vary by state.
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