PERSONAL bests

Previously, Access America’s staff had to fill all brochure orders in-house, and there were frequent errors. With the new system and automated tracking and shipping, fulfillment errors have almost disappeared.

The initial program worked so well, the insurance company very soon began planning on expanding it to include other brochures and developing more brochures with specific themes and more variable data elements. LCT has also done some additional print jobs for projects related to the sales brochures without having to go through a formal bid process.