Special Session for ‘Losers’ —DeWese

Professor DeWese: "Monique, remove your arm from Gerald's shoulder and stop massaging his neck! That is one of the worst answers I have ever heard. Many failing salespeople blame everyone but themselves. Some even blame the customers. At least you didn't blame them."

Monique LaFlamme: "As a matter of fact, my lousy customers show me no loyalty. I am forever having to call them to beg for an order. Back when I was an entertainer, my clients were there every night with fistfuls of dollar bills."