Wisdom. No MBA Required -- DeWese

By the way, you should always know when they are taking vacations. If they have a job in the house, it is OK to call with a status report and to ask for special instructions in their absence.

“Always drink upstream from the herd.” This applies to your unworthy, sleazeball competitors. You must differentiate yourself with superior technical knowledge, superior responsiveness, superior listening skills, superior knowledge of your customers’ companies, etc.